Privacy Policy – Caprianna Parfums

At Caprianna Parfums, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what information we collect, how we use it, and how you can manage or delete it.

1. Introduction

By using our website (capriannaparfums.com) and related services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the site or our services.

2. Information We Collect

We may collect the following types of information:

  • Information you provide directly: such as your name, email address, postal address, phone number, and payment details (credit/debit card, bank info, or other payment methods) when you make a purchase.

  • Automatically collected information: including your device details (browser, operating system), IP address, pages you visit, time spent on the site, and your browsing behavior.

  • Cookies and similar technologies: used to improve your experience, remember your preferences, and recognize returning visitors.

  • Third-party information: we may receive some data from payment processors, shipping partners, or analytics tools like Google Analytics.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To process and deliver your orders

  • To manage your account and track your purchases

  • To communicate with you regarding orders, updates, offers, or inquiries

  • To improve our website, products, and services

  • To prevent fraudulent or unauthorized activities

  • To comply with legal and regulatory obligations

4. Information Sharing

We may share your data in the following situations:

  • With trusted service providers (payment processors, shipping companies, analytics providers, or technical support) to perform services on our behalf

  • When required by law or government authorities

  • In case of a business transfer, such as a merger, acquisition, or sale of assets

  • With your explicit consent or authorization

5. Data Security

We implement administrative and technical measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes data encryption, limited staff access, and regular security reviews.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. After that, we securely delete or anonymize your information.

7. Your Rights

As a user or visitor, you have the right to:

  • Access the information we hold about you

  • Request correction or updates to your data

  • Request deletion of your information (subject to legal exceptions)

  • Object to or restrict certain types of data processing

  • Withdraw consent at any time (e.g., unsubscribe from marketing emails)

  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us via the methods provided on the “Contact Us” page.

8. Cookies

We use cookies to enhance your browsing experience — such as remembering preferences, enabling automatic login, and analyzing performance. You can disable some cookies through your browser settings, but this may affect certain site functions.

9. Policy Updates

  • We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a clear notice on our website. Please review this page periodically for updates.