{"id":753,"date":"2025-10-26T15:03:14","date_gmt":"2025-10-26T13:03:14","guid":{"rendered":"https:\/\/capriannaparfums.com\/?page_id=753"},"modified":"2025-10-26T15:04:23","modified_gmt":"2025-10-26T13:04:23","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/capriannaparfums.com\/ar\/return-policy\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0639\u0627\u0626\u062f\u0627\u062a"},"content":{"rendered":"\t\t
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Return & Refund Policy \u2013 Caprianna Parfums<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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At Caprianna Parfums<\/strong>, your satisfaction is our priority. We take great care in ensuring that every product you receive meets our high-quality standards.
If you are not fully satisfied with your purchase, we\u2019re here to help.<\/p>

1. Eligibility for Returns<\/strong><\/h3>

Due to the nature of perfume and beauty products, we can only accept returns under the following conditions:<\/p>

  • The product is unused<\/strong>, unopened<\/strong>, and in its original packaging<\/strong>.<\/p><\/li>

  • The return request is made within 7\u201314 days<\/strong> of receiving your order.<\/p><\/li>

  • The item was purchased directly from capriannaparfums.com<\/strong>.<\/p><\/li>

  • Proof of purchase (order number or invoice) must be provided.<\/p><\/li><\/ul>

    Please note that used, opened, or damaged items<\/strong> cannot be returned for hygiene and safety reasons.<\/p>

    2. Non-Returnable Items<\/strong><\/h3>

    The following items cannot be returned or refunded:<\/p>

    • Perfumes or cosmetics that have been opened or used.<\/p><\/li>

    • Gift cards or promotional items.<\/p><\/li>

    • Items marked as \u201cfinal sale\u201d or \u201cnon-returnable\u201d at checkout.<\/p><\/li><\/ul>

      3. Return Process<\/strong><\/h3>

      To start a return, please follow these steps:<\/p>

      1. Contact our customer service team via email at [Insert your email address here]<\/strong> to request a return authorization.<\/p><\/li>

      2. Provide your order number<\/strong>, product name<\/strong>, and reason for return.<\/p><\/li>

      3. Once approved, we will send you detailed instructions and the return shipping address.<\/p><\/li>

      4. Pack the item securely in its original packaging and ship it to the provided address.<\/p><\/li><\/ol>

        Customers are responsible for return shipping costs<\/strong>, unless the product was defective or you received the wrong item.<\/p>

        4. Damaged or Incorrect Items<\/strong><\/h3>

        If your order arrives damaged or you receive the wrong product, please contact us within 48 hours<\/strong> of delivery with clear photos of the issue.
        We will arrange for a replacement<\/strong> or a full refund<\/strong> at no additional cost to you.<\/p>

        5. Refunds<\/strong><\/h3>

        Once your return is received and inspected, we will notify you by email.
        If approved, your refund will be processed to your original payment method<\/strong> within 5\u201310 business days<\/strong>.
        Please note:<\/p>

        • Shipping fees are non-refundable<\/strong>.<\/p><\/li>

        • Refund times may vary depending on your bank or payment provider.<\/p><\/li><\/ul>

          6. Exchanges<\/strong><\/h3>

          We currently do not offer direct product exchanges.
          If you wish to exchange an item, please return it for a refund and place a new order.<\/p>

          7. Late or Missing Refunds<\/strong><\/h3>

          If you haven\u2019t received your refund after 10 business days, please:<\/p>

          1. Check with your bank or credit card provider.<\/p><\/li>

          2. Contact us at [Insert your support email here]<\/strong> if the issue persists.<\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

            Return & Refund Policy \u2013 Caprianna Parfums At Caprianna Parfums, your satisfaction is our priority. We take great care in<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-753","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/capriannaparfums.com\/ar\/wp-json\/wp\/v2\/pages\/753","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/capriannaparfums.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/capriannaparfums.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/capriannaparfums.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/capriannaparfums.com\/ar\/wp-json\/wp\/v2\/comments?post=753"}],"version-history":[{"count":3,"href":"https:\/\/capriannaparfums.com\/ar\/wp-json\/wp\/v2\/pages\/753\/revisions"}],"predecessor-version":[{"id":756,"href":"https:\/\/capriannaparfums.com\/ar\/wp-json\/wp\/v2\/pages\/753\/revisions\/756"}],"wp:attachment":[{"href":"https:\/\/capriannaparfums.com\/ar\/wp-json\/wp\/v2\/media?parent=753"}],"curies":[{"name":"\u0648\u0648\u0631\u062f\u0628\u0631\u064a\u0633","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}